WEpayments - System maintenance notice – Maintenance details

All systems operational

System maintenance notice

Completed
Scheduled for November 19, 2025 at 4:00 AM – 7:00 AM

Affects

Backoffice

Under maintenance from 4:00 AM to 7:00 AM

Cash-out

Under maintenance from 4:00 AM to 7:00 AM

Callback Notification Cash-out

Under maintenance from 4:00 AM to 7:00 AM

PIX

Under maintenance from 4:00 AM to 7:00 AM

TED

Under maintenance from 4:00 AM to 7:00 AM

Cash-in

Under maintenance from 4:00 AM to 7:00 AM

Updates
  • Completed
    November 19, 2025 at 7:00 AM
    Completed
    November 19, 2025 at 7:00 AM
    Maintenance has completed successfully
  • In progress
    November 19, 2025 at 4:00 AM
    In progress
    November 19, 2025 at 4:00 AM
    Maintenance is now in progress
  • Planned
    November 19, 2025 at 4:00 AM
    Planned
    November 19, 2025 at 4:00 AM

    On Nov 19, 2025 our system will undergo maintenance between 1:00 AM and 4:00 AM (Brasília time GMT-3).

    During this period, we expect INSTABILITY in the PAYOUT AND PAYIN SERVICES.

    After this period, the service will be normalized and your operations will return to normal.

    Best regards,

    WEpayments Team