WEpayments - System maintenance notice – Maintenance details

All systems operational

System maintenance notice

Completed
Scheduled for November 04, 2025 at 4:00 AM – 7:00 AMUTC

Affects

Backoffice

Under maintenance from 4:00 AM to 7:00 AM

Cash-out

Under maintenance from 4:00 AM to 7:00 AM

Callback Notification Cash-out

Under maintenance from 4:00 AM to 7:00 AM

PIX

Under maintenance from 4:00 AM to 7:00 AM

TED

Under maintenance from 4:00 AM to 7:00 AM

Cash-in

Under maintenance from 4:00 AM to 7:00 AM

Updates
  • Completed
    November 04, 2025 at 7:00 AMUTC
    Completed
    November 04, 2025 at 7:00 AMUTC
    Maintenance has completed successfully
  • In progress
    November 04, 2025 at 4:00 AMUTC
    In progress
    November 04, 2025 at 4:00 AMUTC
    Maintenance is now in progress
  • Planned
    November 04, 2025 at 4:00 AMUTC
    Planned
    November 04, 2025 at 4:00 AMUTC

    On November 4, our system will undergo maintenance between 01:00 AM and 04:00 AM (Brasília time GMT-3).

    During this period, we expect INSTABILITY in the PAYOUT AND PAYIN SERVICES.

    After this period, the service will be normalized and your operations will return to normal.

    Best regards,

    WEpayments Team