WEpayments - Scheduled Maintenance | Manutenção Programada – Maintenance details

All systems operational

Scheduled Maintenance | Manutenção Programada

Planned
Scheduled for September 29, 2026 at 11:00 PM – September 30, 2026 at 1:00 AMUTC

Affects

Backoffice

Under maintenance from 11:00 PM to 12:00 AM

Cash-out

Under maintenance from 11:00 PM to 12:00 AM

Callback Notification Cash-out

Under maintenance from 11:00 PM to 12:00 AM

PIX

Under maintenance from 11:00 PM to 12:00 AM

TED

Under maintenance from 11:00 PM to 12:00 AM

Cash-in

Under maintenance from 11:00 PM to 12:00 AM

  • Planned
    September 26, 2026 at 10:07 AMUTC
    Planned
    September 26, 2026 at 10:07 AMUTC



    Prezados Merchants,

    Informamos que realizaremos uma manutenção programada em nosso ambiente de produção para atualização e otimização da nossa plataforma.

    Detalhes da Manutenção:

    Data: 29/09/2026

    Horário: Das 20h00 às 22h00 BRT

    Impacto Esperado:

    Não há previsão de indisponibilidade total do sistema. No entanto, durante a janela de manutenção, pode haver instabilidade momentânea ou perda pontual de pacotes de comunicação.

    Todos os serviços serão restabelecidos integralmente assim que as atividades forem concluídas. Recomendamos que levem essa janela em consideração ao planejar suas operações no período.

    Agradecemos a compreensão.

    Permanecemos à disposição caso precisem do nosso suporte.

    ___________________________________________________________________

    Dear Merchants,

    Please be advised that we will be performing scheduled maintenance in our production environment to update and optimize our platform.

    Maintenance Details:

    • Date: September 29, 2026

    • Time: 8:00 PM – 10:00 PM BRT

    Expected Impact: We do not anticipate any complete system outage. However, during the maintenance window, you may experience momentary instability or brief packet loss.

    All services will be fully restored immediately upon completion of the activity. We recommend taking this timeframe into account when planning your operations during this period.

    Thank you for your understanding. Please feel free to reach out to our support team if you have any questions.