WEpayments - Incident Detected – Incident details

Incident Detected

ResolvedMajor outage52 minutes

Affected

Backoffice

Major outage from 12:57 PM to 1:49 PM

  • ResolvedUTC
    This incident has been resolved.
  • IdentifiedUTC

    This unavailability was caused by the crash of the platform that provides us with PIX services. This provider has already identified the problem and services have been restored.

  • InvestigatingUTC
    The outage has been resolved and services are back to normal.