WEpayments - Instability on 'NU PAGAMENTOS' – Incident details

All systems operational

Instability on 'NU PAGAMENTOS'

Resolved
Degraded performance
Started 11 months agoLasted about 1 hour

Affected

Cash-out

Degraded performance from 6:02 AM to 6:49 AM

PIX

Degraded performance from 6:02 AM to 6:49 AM

Cash-in

Degraded performance from 6:02 AM to 6:49 AM

PIX

Degraded performance from 6:02 AM to 6:49 AM

External instability

Degraded performance from 6:02 AM to 6:49 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We have identified instability coming from NU PAGAMENTOS, so payments coming from and made to this bank may be slow to be received and sent and/or may be canceled, making it necessary to create them again.