WEpayments - Instability on 'PicPay' – Incident details

All systems operational

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Instability on 'PicPay'

ResolvedDegraded performance36 minutes

Affected

Cash-in

Degraded performance from 3:36 AM to 4:13 AM

PIX

Degraded performance from 3:36 AM to 4:13 AM

External instability

Degraded performance from 3:36 AM to 4:13 AM

  • ResolvedUTC
    This incident has been resolved.
  • IdentifiedUTC

    We have identified instability coming from PicPay, so payments coming from and made to this bank may be slow to be received and sent and/or may be canceled, making it necessary to create them again.