WEpayments - We have detected an instability – Incident details

All systems operational

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We have detected an instability

ResolvedMajor outage1 hour 33 minutes

Affected

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    We are pleased to inform you that the stability of our services has been restored. The issues originating from our third-party processor have been resolved.

    Although the system is performing normally, our engineering team remains in a state of vigilance, monitoring closely to ensure continued reliability.

    We appreciate your patience and partnership throughout this process.

  • IdentifiedUTC
    We are continuing to work on a fix for this incident.
  • InvestigatingUTC
    We are currently investigating this incident.