WEpayments - System maintenance notice – Maintenance details

All systems operational

System maintenance notice

Completed
Scheduled for October 27, 2025 at 4:00 AM – 7:00 AMUTC

Affects

Backoffice

Under maintenance from 4:00 AM to 7:00 AM

Cash-out

Under maintenance from 4:00 AM to 7:00 AM

Callback Notification Cash-out

Under maintenance from 4:00 AM to 7:00 AM

PIX

Under maintenance from 4:00 AM to 7:00 AM

TED

Under maintenance from 4:00 AM to 7:00 AM

Cash-in

Under maintenance from 4:00 AM to 7:00 AM

Updates
  • Completed
    October 27, 2025 at 7:00 AMUTC
    Completed
    October 27, 2025 at 7:00 AMUTC
    Maintenance has completed successfully
  • In progress
    October 27, 2025 at 4:00 AMUTC
    In progress
    October 27, 2025 at 4:00 AMUTC
    Maintenance is now in progress
  • Planned
    October 27, 2025 at 4:00 AMUTC
    Planned
    October 27, 2025 at 4:00 AMUTC

    On Oct 27, 2025 our system will undergo maintenance between 1:00 AM and 4:00 AM (Brasília time GMT-3).

    During this period, we expect INSTABILITY in the PAYIN AND PAYOUT SERVICES.

    After this period, the service will be normalized and your operations will return to normal.

    Best regards,

    WEpayments Team