WEpayments - System maintenance notice – Maintenance details

All systems operational

System maintenance notice

Completed
Scheduled for October 19, 2025 at 4:00 AM – 8:00 AMUTC

Affects

Backoffice

Under maintenance from 4:00 AM to 8:00 AM

Cash-out

Under maintenance from 4:00 AM to 8:00 AM

Callback Notification Cash-out

Under maintenance from 4:00 AM to 8:00 AM

PIX

Under maintenance from 4:00 AM to 8:00 AM

TED

Under maintenance from 4:00 AM to 8:00 AM

Cash-in

Under maintenance from 4:00 AM to 8:00 AM

Updates
  • Completed
    October 19, 2025 at 8:00 AMUTC
    Completed
    October 19, 2025 at 8:00 AMUTC
    Maintenance has completed successfully
  • In progress
    October 19, 2025 at 4:00 AMUTC
    In progress
    October 19, 2025 at 4:00 AMUTC
    Maintenance is now in progress
  • Planned
    October 19, 2025 at 4:00 AMUTC
    Planned
    October 19, 2025 at 4:00 AMUTC

    On 10/19/2025, one of our processors will undergo maintenance between 01:00 AM and 05:00 AM (Brasília time GMT-3).

    During this period, you may perceive a TEMPORARY INSTABILITY in the PAYOUT AND PAYIN SERVICES.

    After this period, the service will be normalized and your operations will return to normal.

    Best regards,

    WEpayments Team