WEpayments - Scheduled Maintenance | Manutenção Programada – Maintenance details

SEP16

Scheduled Maintenance | Manutenção Programada

CompletedSeptember 16, 2026 at 12:00 AM – 1:40 AMUTC

Affects

Backoffice

Under maintenance from 12:00 AM to 1:40 AM

Cash-out

Under maintenance from 12:00 AM to 1:40 AM

Callback Notification Cash-out

Under maintenance from 12:00 AM to 1:40 AM

PIX

Under maintenance from 12:00 AM to 1:40 AM

TED

Under maintenance from 12:00 AM to 1:40 AM

Cash-in

Under maintenance from 12:00 AM to 1:40 AM

Updates
  • Completed
    September 16, 2026 at 1:40 AMUTC
    Completed
    September 16, 2026 at 1:40 AMUTC
    Maintenance has completed successfully
  • In progress
    September 16, 2026 at 12:00 AMUTC
    In progress
    September 16, 2026 at 12:00 AMUTC
    Maintenance is now in progress
  • Planned
    September 14, 2026 at 5:32 PMUTC
    Planned
    September 14, 2026 at 5:32 PMUTC

    Prezados Merchants,

    Informamos que realizaremos uma manutenção programada em nosso ambiente de produção para atualização e otimização da nossa plataforma.

    Detalhes da Manutenção:

    Data: 15/09/2026

    Horário: Das 21h00 às 22h40 BRT

    Impacto Esperado:

    Não há previsão de indisponibilidade total do sistema. No entanto, durante a janela de manutenção, pode haver instabilidade momentânea ou perda pontual de pacotes de comunicação.

    Todos os serviços serão restabelecidos integralmente assim que as atividades forem concluídas. Recomendamos que levem essa janela em consideração ao planejar suas operações no período.

    Agradecemos a compreensão.

    Permanecemos à disposição caso precisem do nosso suporte.

    ___________________________________________________________________

    Dear Merchants,

    Please be advised that we will be performing scheduled maintenance in our production environment to update and optimize our platform.

    Maintenance Details:

    • Date: September 15, 2026

    • Time: 9:00 PM – 10:40 PM BRT

    Expected Impact: We do not anticipate any complete system outage. However, during the maintenance window, you may experience momentary instability or brief packet loss.

    All services will be fully restored immediately upon completion of the activity. We recommend taking this timeframe into account when planning your operations during this period.

    Thank you for your understanding. Please feel free to reach out to our support team if you have any questions.