WEpayments - Instabilidade pontual nas operações via Pix / Temporary Instability Affecting Pix Transactions – Incident details

All systems operational

Instabilidade pontual nas operações via Pix / Temporary Instability Affecting Pix Transactions

Resolved
Partial outage
Started 3 days agoLasted 1 hour 18 minutes

Affected

Cash-out

Major outage from 11:30 PM to 12:48 AM

PIX

Major outage from 11:30 PM to 12:48 AM

Cash-in

Major outage from 11:30 PM to 12:48 AM

PIX

Major outage from 11:30 PM to 12:48 AM

External instability

Major outage from 11:30 PM to 12:48 AM

Internal instability

Major outage from 11:30 PM to 12:48 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified

    Identificamos uma instabilidade pontual que está afetando as operações via Pix. Nossa equipe está acompanhando a situação de perto e monitorando o cenário para identificar qualquer atualização.

    Pedimos desculpas pelo transtorno, agradecemos a compreensão e manteremos vocês informados sobre qualquer novidade.

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    We have identified a temporary instability affecting Pix transactions. Our team is closely monitoring the situation and tracking any developments.

    We apologize for the inconvenience, appreciate your understanding, and will keep you informed of any updates.