WEpayments - Notice history

Experiencing partial outage

Backoffice - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

Notice history

Jul 2025

No notices reported this month

Jun 2025

No notices reported this month

May 2025

System maintenance notice
  • Completed
    May 23, 2025 at 8:30 AM
    Completed
    May 23, 2025 at 8:30 AM
    Maintenance has completed successfully
  • In progress
    May 23, 2025 at 8:00 AM
    In progress
    May 23, 2025 at 8:00 AM
    Maintenance is now in progress
  • Planned
    May 23, 2025 at 8:00 AM
    Planned
    May 23, 2025 at 8:00 AM

    On 05/23, our system will undergo maintenance between 5a.m. and 5:30a.m.(Brasília time GMT-3).

    During this period, we expect downtime in the PIX services.

    After this period, the service will be normalized and your operations will return to normal.

    Best regards,

    WEpayments Team

Instability Notice
  • Resolved
    Resolved

    The issue affecting Payouts via PIX Key has been resolved.

  • Identified
    Identified

    We’ve identified an external issue that is currently affecting Payouts made via PIX Key.

    Our team is monitoring the situation closely to ensure everything returns to normal as soon as possible.

    As soon as everything is back to normal, we’ll let you know!

    Thank you for your consideration!

    WEpayments Team

System maintenance notice
  • Completed
    May 13, 2025 at 1:30 AM
    Completed
    May 13, 2025 at 1:30 AM
    Maintenance has completed successfully
  • In progress
    May 13, 2025 at 1:00 AM
    In progress
    May 13, 2025 at 1:00 AM
    Maintenance is now in progress
  • Planned
    May 13, 2025 at 1:00 AM
    Planned
    May 13, 2025 at 1:00 AM

    On 05/12, our system will undergo maintenance between 10a.m and 10:30a.m. (Brasília time GMT-3).

    During this period, payin services will possibly be unavailable.

    After this period, the service will be normalized and your operations will return to normal.

    Best regards,

    WEpayments Team

May 2025 to Jul 2025

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